Help Desk Support

Does you business demand an expert help desk?

Whether your business needs On-Demand support or simple and affordable pre-allocated number of hours of monthly support, Kevlera has your solution. We offer a wide range of service level agreements to meet your business's needs, as well as a built-in ticketing system with remote assistance for troubleshooting and resource management purposes.

BENEFITS:

Live-answer service desk
Tier 1, 2 & 3 level IT helpdesk support
Proactive monitoring & remediation of server & network issues
Proactive health checks and patching
Helpdesk ticketing support
Onsite visits tailored to your needs

Our monthly support solutions are designed with a proactive approach, to detect and remediate potential problems & risks before they become reality!